Shipping policy

Welcome to Negrete Innovations, where we specialize in providing high-quality products to our valued customers. Below you will find our shipping policies:

Processing Time

Orders are processed within 3 business days from the time the order is placed, except in cases of holidays or unforeseen circumstances. We will notify you if there are any delays in processing.

Shipping Rates and Delivery Times

Shipping rates and delivery times may vary based on your location and the selected shipping method. Shipping costs are calculated at checkout based on the total weight of your order and your destination. We offer several shipping options, including standard, expedited, and express shipping. The estimated delivery times for each shipping option will be displayed during the checkout process.

Order Tracking

Once your order is shipped, you will receive a confirmation email containing tracking information. We recommend that you regularly check the tracking information provided to ensure that your package is on its way to the correct destination address.

Lost or Stolen Packages

We are not responsible for any lost or stolen packages once they are shipped out. If you're having issues with delivery, please check with your local post office or carrier first. If issues persist, please contact us and we'll do our best to assist you in resolving the issue.

Package Damage

If your package arrives damaged, please take photos of the damage immediately and contact us within 72 hours of delivery. We will work with you to provide a replacement or make other arrangements.

Please note that these policies are subject to change without notice. If you have any questions or concerns about our shipping policy, please contact us. Thank you for choosing Negrete Innovations!